SHIPPING / DELIVERY

Shipping

Free shipping on all orders over €150.

Due to high demand, shipping may be delayed by 1-3 days. We apologize for any inconvenience.

Kindly be aware that we do not dispatch orders during weekends. Any orders made after
12:00 CET on Friday or during the weekend will be processed for shipment on Monday.

Golia ships to various countries worldwide, with shipping costs and delivery times determined by the destination.

All final details are calculated during the checkout process. If your country is not listed as a shipping option during checkout, please contact our customer care team at customercare@goliajewelry.com.


Delivery

All orders come with a tracking number provided in the shipping confirmation email. 

Please note that tracking information may take a few hours to update.

The estimated delivery time depends on your country and excludes any potential delays related to payment authorization or stock availability.

In case of any delays or issues while tracking your package, we recommend reaching out to the carrier for assistance. Unfortunately, we are unable to provide insights on packages once they embark on their journey. 

Duties and taxes 

For shipments to non-EU countries, please note that the customer is responsible for import duties, customs, and local taxes. Payment is necessary to release the order from customs upon arrival. 

While we can't specify the exact amount, the shipping company will contact you regarding additional costs once the purchase arrives in customs.
If import taxes are not paid.

Golia reserves the right to charge the customer for incurred costs.
Verify your order upon delivery, and if any damage is be found, please report it to your delivery courier immediately or within two days of receipt. 

Golia is not responsible for merchandise damaged or lost during transportation, but we take great care in packaging to minimize any potential damage.